Refund Policy

Arkade has maintained a 99.7% customer satisfaction score with a 99.8% on-time delivery percentage across the United States. Our Quality and Service Promise to You. We're a dedicated group of over 250 skilled artisans using cutting-edge manufacturing techniques and technology to produce prints of the best possible quality.

Nobody is flawless, but it doesn't stop us from trying. We don't want you to be concerned if we make a mistake, but it's possible. Let us know as soon as your order arrives so we can take care of you.

 

Because of our Print-It-Right Guarantee, it's simple to do the following:

  • We will reprint any items in your order that are printed in a way that deviates significantly from your final design or is printed on the wrong materials. We'll also send you pre-paid mailing labels, so your return won't cost you a penny.

  • If we try to reproduce the items and fail, we'll give you a refund for the items that were incorrectly reprinted. We'll send you pre-paid mailing labels through email, and once your returned products are received, you'll receive a refund.